Privacy Policy

This privacy policy covers how GlowTel use as well as protect any type of information which you provide us when you use our unlimited plans and other services. GlowTel ensures that the privacy of our users is always protected. So when you access the website of Glow Tel and you are asked to provide personal details, you can rely on us that we will make use of the information in accordance with our privacy policy.

Information GlowTel Collect and Use
GlowTel collect information when you visit our website, want to find out the services we offer and place any order. We may gather the necessary information from you (stated below):

  • Identification details ( name, contact information like address, phone number, email address etc)
  • Profile information ( for e.g. your age, gender, the country you belong to and anything else that completes your profile)
  • Any other relevant information about customer surveys and offers.

GlowTel use personal information for business purpose:

  • For verifying your identity.
  • You can download information related to different products, order products and make use of the benefits of other features of the website.
  • Through our website we can provide you information about our latest services and deliver it to your email address.
  • GlowTel know your feedback on our products and services once we introduce it to you.
  • GlowTel can compare information for complete accuracy.
  • GlowTel can process the orders according to your requirements.
  • GlowTel can reply to our customer’s needs and requests and ensure complete customer service.
  • GlowTel can customise and improve our products and services.
  • GlowTel can respond to the needs of our customer proficiently and personalise customer experience.

No Disclosure of Information to Outside Parties
GlowTel do not trade, sell or transfer your personal information to any outside or third party for direct marketing purposes. GlowTel may give out the information when we know that the release of information is in accordance with law, enforce the website’s policy or protect the safety, right or property of ours or others. However, GlowTel may give out a visitor’s non- personally identifiable details to third parties for marketing, advertising or any other purpose.

Use of Cookies

What are cookies?
Cookies are small files that a site or the site’s service provider transfers to the hard drive of user’s computers through web browser that they make use of. This helps the site and the site provider to identify the browser used by the visitors to their website for capturing and remembering particular information.

How GlowTel uses cookies?
GlowTel make use of its own cookies for a number of purposes. These include:

  1. Understanding the way you came to our website so that we can be sure of providing you with relevant information and customer content.
  2. We know what your chosen preferences are like the language in which you prefer our website and the currency in which you want to see our prices.
  3. Fight against any kind of fraud.
  4. Monitoring the performance and effectiveness of our marketing and advertising campaigns and carrying out research so that we can improve our website and products.

Modification of Privacy Policy
GlowTel will update the Privacy Policy occasionally for reflecting the changes in our products/ services and customer feedback. When we make the necessary changes to our Privacy Policy, we will make sure that ‘last revised’ date is updated at the bottom of this page. If GlowTel intend to make any kind of material changes to the Privacy Policy or the way we plan to use your personal information we will surely notify you. Either we will post a notice about the changes we make to notify you before we implement the change or even send you directly a notification. We encourage you to review this Privacy Policy periodically to be informed of how Glow Tel is collecting, using as well as protecting your information.

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